5.9.5.4 Agent responsibilities for WISE

The Agent should ensure the prospective WISE The WorkSafe Incentive Scheme for Employers (WISE) aims to secure full or part-time, durable work for workers who cannot RTW with their injury employer by placing them with a new employer. The new employer is paid a wage subsidy for taking on the worker. employer:

WorkSafe Agents must pre-approve WISE placements before the worker reaches the minimum 8 hours per week to qualify for WISE commencement. WISE approval and therefore payments cannot be backdated.

The Agent should promptly consider any workplace modification recommendation included in a RC810 Workplace Report. The Agent must also:

  • monitor and support the worker during the WISE placement and consider whether OR Occupational Rehabilitation provider services may be needed to help them remain at work; and
  • make payments to the WISE employer and OR provider promptly on receiving a WISE payment form or invoice using the correct WISE payment codes and service item codes.

See: Workplace equipment or modifications

Agent discretion

The Agent may:

  • pay the WISE employer a Week 1 payment and part of the Week 13 payment if the WISE placement fails within the first 13 weeks for reasons other than the employer withdrawing the employment; and/or
  • approve up to five concurrent or consecutive WISE placements, where a previous WISE placement failed for reasons other than worker non-participation.

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