2.5.7 Further or continuing injuries

Claims must be classified as one of the following:

• a new injury
• a continuation of a prior injury or
• a further injury, such as recurrences and aggravations.

See: Define an injury | Further injuries | Differences between a continuation of a prior injury & further injuries

Classification	Action
New injury	register it as another claim and create a new file
Further injury	register it as another claim and create a new file and: record the date of the recurrence or aggravation as the date of injury, not the original injury date and cross reference the original claim file and the further injury claim file.
Continuing injury	use the existing claim and closed - reopen it

If it is determined that the claim is a continuing injury from a previous employer not managed by the Agent, the current employer’s Agent is to:

• contact the other Agent and discuss the claim including obtaining agreement with regard to the ongoing management of the claim
• copy all documentation about the continuing injury and send to Agent
• keep copies of all documents on file in case a decision is questioned.

The managing Agent of the original claim should continue to manage the claim.

Where a dispute arises as to which Agent is to manage the claim, Agents are to implement the Agent/Agent dispute process.

See: Claims with multiple employers

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