Death and dependency claims, including claims for medical and like expenses only, must be referred to a panel firm. The panel firm provides advice about:
- whether the deceased worker is a ‘worker’ under the legislation
- the relationship between the worker’s death and the worker's employment
- dependency for those claiming to be dependent
- entitlements for non-dependent family members Family member means a partner, parent, grandparent, sibling or child of the worker or of the worker's partner.
Note: Where a claim is for medical and like expenses following a work-related An injury/disease is work related if it arose out of or in the course of employment and the scope of employment. death where the deceased worker left no dependants, Agents can determine liability for the death of the worker for medical and like expenses only.
Follow the steps for investigating a death and dependency claim.
When notified that a death and dependency claim has been received and registered:
Notify the following parties that panel firm has been appointed:
Notification can request copies of accounts or receipts for medical and like expenses, in particular burial or cremation expenses.
Payment cannot be made until liability has been accepted for the claim.
Review the claim to ensure the employer liability (excess) is met where applicable.
See: Employer threshold
Manage the conduct of the claim:
Note: The period taken to make a decision on liability (90 days) may be extended in exceptional cases based on the circumstances of the claim and where the panel firm, the dependant's or claimant’s legal representatives and WorkSafe agree.
For information on how the panel firm investigates the claims see: Responsibilities of the panel firm | Guidelines for Claims for Compensation following the Death of a Worker
Regularly liaise with the panel firm to:
If the claim relates to dependency entitlements (particularly weekly pensions) follow up: