6.1.4.1.4 Transition to a standard death claim
Where no claim form has been made by the family, the Agent should contact the family or representative, explain the next step and assist with claim lodgement.
See: Make a claim
If seeking entitlements other than Immediate Support payments, a claim form must be completed and given to or served on the employer in accordance with the legislation.
On receipt of a Claim for Compensation Following a Work-related Death form (ie a standard death claim) the Agent will refer the claim to a legal panel firm for management of the standard claim process.
See: Receive a claim
The Immediate Support payments process may run concurrently with other existing liability and dependency determination should a claim form be received.
The Agent has the primary responsibility for initiating and determining whether Immediate Support payments are to be made. The Agent must keep the appointed panel firm informed as to decisions to make Immediate Support payments.
A decision to make Immediate Support payments is not an admission of liability to pay compensation under the legislation. Further, it does not influence or have bearing on the standard death claim.