Online Complaint Form
At WorkSafe, we are committed to keeping all workplaces healthy and safe. We take all feedback very seriously and encourage you to raise your concerns through this online form. Once this form has been submitted, a WorkSafe representative will be in contact to discuss your complaint further. You can also contact WorkSafe by calling our Advisory service on 1800 136 089 (7.30am-6.30pm Mon - Fri).

We also aim to deliver a high level of care and treatment when workers are injured while providing service and support when needed most. If you feel we haven't met your expectations, we want to know so we can continue to improve.

We appreciate you taking the time to share your concerns with us and will be in touch shortly to discuss further.
Tell us about you
We will only use your contact details to respond to you and won't share these details with anyone else without gaining your consent. If you wish to remain anonymous, please leave these fields blank.
How can we contact you?
A representative will contact you in relation to your complaint if you choose. Please enter the details in how you would like us to connect with you.
At WorkSafe we want to make sure that you feel supported when we call, please advise if you require additional support so we can arrange the necessary service prior to our contact. Extra support could be the National Relay Service if you are hearing or speech impaired or you require the support of an interpreter.
Help us understand your complaint
If your complaint relates to a worker compensation claim, please provide us with your claim number. It is OK to leave this blank if you don’t have a claim number.
Tell us about your complaint
Can you provide some details to help us understand your concerns? In this section, you can include what happened, where it happened, who was involved or even details around the decision that has been made which has caused you to be disappointed. Anything that you think will help us to understand where you have felt let down in the process.
Consent to Contact a Third Party
Privacy Collection Statement
WorkSafe handles personal and health information in accordance with the Privacy and Data Protection Act 2014 (Vic), the Health Records Act 2001 (Vic), and its Privacy Policy, which is available at:

The personal and/or health information collected on this form is collected for the purposes of investigating and responding to your complaint, and not for any other purpose. WorkSafe may disclose personal and/or health information to its contractors and agents or other third parties for the purpose of reviewing and responding to your complaint, and otherwise as required by law.

If you do not provide the information requested on this form, WorkSafe may be unable to respond fully to your complaint.

You have the right to access the personal and/or health information WorkSafe holds about you. You may do so by contacting
Submitting your complaint?
Thank you for your feedback today, we appreciate the time that you have taken to share your concerns with us. We aim to resolve your complaint as quickly as possible and will be in touch soon to discuss your complaint.