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Recent Updates

2021

Section Section Title Date Updated Comment
4.5.29.2 Better Access to Mental Health (BAMH) Occupational Therapy 23 December 2021 New section added
4.5.29.1 Hand Therapy (OT) New section added
4.5.29 Occupational Therapy Section reviewed and updated
4.5.35.2 Hand Therapy (Physio) New section added
2.2.1 Worker completes claim form 17 December 2021 Section reviewed and updated
3.2.5 Diagnosis 17 December 2021 Section reviewed and updated
3.2.3 Valid Certificate of Capacity
3.2.1 Provide certificates
2.2.5 Invalid medical certificate
6.5 Provisional payments for a mental injury 14 December 2021 Section reviewed and updated
4.5.11 Elective Surgery Uploaded edited fact sheet
4.5.12 Equipment & related services 8 December 2021 Added Continence and Equipment list for Agents
2.1.4.3 Specific work types 7 December 2021 Section reviewed and updated
3.3.5.5 Process for application after second entitlement period 6 December 2021 Section reviewed and updated
2.3.4 Penalties for late lodgement and additional liability 3 December 2021 Section reviewed and updated
2.2.2 Approved forms Section reviewed and updated
6.2.2.5 Suspend impairment process 19 November 2021 Section reviewed and updated
4.5.45 Respite Care 12 November 2021 Section reviewed and updated
2.7.2 Independent medical examiners (IMEs) 8 November 2021 Section reviewed and updated
6.1.5.5 Travel & accommodation 5 November 2021 Section removed
6.1.5.3 Medical and like expenses (ISP) Section reviewed and updated
6.1.4.4 Medical and like expenses Section reviewed and updated
4.5.50.3 Indexation of travel or accommodation expenses New section added
4.5.50 Travel expenses Section reviewed and updated
4.5.39 Psychology Section reviewed and updated
4.5.15 Family counselling Section reviewed and updated
4.5.4 Burial or cremation Section reviewed and updated
4 Medical and like services Section reviewed and updated
2.2.4 Invalid claims Section reviewed and updated
2.2.1 Worker completes claim form Section reviewed and updated
1.1.4 Employer obligations Section reviewed and updated
2.1.8 Responding to serious incidents New section added
4.5.44 rTMS 1 November 2021 Section reviewed and updated
4.5.11 Elective surgery 28 October 2021 Section reviewed and updated
3.7.2 Worker moves overseas 15 October 2021 Section reviewed and updated in line with circular 2021/22
2.4.1 Employer's liability 11 October 2021 Section reviewed and updated
7.3.5 Prepare for conciliation 17 September 2021 Section reviewed and updated
3.4.5.1 Determine a direct payee 8 September 2021 Section reviewed and updated
2.8.2.4 Schedule of fees 1 September 2021 Updated figures affected by CIP indexation
6.5.7 Ceasing provisional payments on rejected claims   31 August 2021 New section added and subsequent section re-numbered
3.7.1.4 Indexation table - pre-injury average weekly earnings Updated figures affected by AWE indexation
3.4.5.5 Taxation of direct payees 13 July 2021 Section reviewed and updated
2.8.4.2 Reporting allegations of suspected offence or non-compliance 1 July 2021 Updated figures for 2021/22 penalty units
1.1 Overview of the Scheme 1 July 2021 Updated statutory maximums and figures affected by AWE and CPI indexation for 2020/21
2.4.1 Employer's liability
2.4.2 Employer excess table
3.1.3 Changes in pay & incremental increases
3.1.4.5 Students
3.3.5.4 Worker can make application
3.3.5.6 Ongoing management
3.3.5.8 Weekly payments for surgery post 130 weeks
3.3.6 Weekly payment rates
3.3.6.1 Payments for period from 13 November 2013
3.7.1.3 Indexation tables
4.5.50 Travel expenses
5.2.4 RTW Coordinator to be appointed
5.3.5 Employer obligations - penalty units
5.4.2 Track time elapsed for the employer obligation period
6.1.4.2 Weekly pension - Calculate orphan pension 1 July 2021 Updated statutory maximums and figures affected by AWE and CPI indexation for 2021/22
6.1.4.2 Weekly pension - Calculate child pension
6.1.4.2 Weekly pension - Calculate partner pension
6.1.4.2 Weekly pension - Pay weekly pension
6.1.4.3.1 Types of immediate support payments
6.1.4.4 Medical & like expenses
6.1.4.5 Expenses - non-dependent family members
6.1.5.1 Amounts of lump sum payments
6.1.5.2 Weekly pensions
6.1.5.3 Counselling for family members
6.1.5.4 Reimbursement of reasonable expenses - non-dependent family members
6.1.5.5 Travel & accommodation
6.2.3.2 Determine & calculate IB entitlement
6.2.3.7 Compensation tables - amounts payable
6.2.3.9 Calculate multiple injury claims
6.2.6.3 Calculate hearing loss claims
6.2.9.2 IB compensation tables - claims made on or after 10 December 2009
6.2.10 No disadvantage compensation table
6.2.12 Further injury hearing loss table
6.3.9 Old common law scheme
6.3.10 Maximum payments – actions for damages
7.8.1 Conciliation costs
4.5.29.2 Arrange an ADL assessment 28 June 2021 Section reviewed and updated
2.1.7.4 Proclaimed diseases 22 June 2021 Section reviewed and updated in line with circular 2021/12
2.1 Workers and injuries 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments and change to worker injury claim form
2.2.1
2.2.4
2.2.6
Worker completes claim form
Invalid claims
Service of claim on employer

2.2.7

2.2.7.2


2.2.7.3

2.2.7.4

2.2.7.5

Forward claim to Agent

Claim for medical & like services for a physical injury only under employer excess

Lodged claim directly

Worker gives claim directly to Agent

Claim lodgement system

2.2.8 Medical authority

2.3.1

2.3.2

2.3.3

2.3.4

Receive claim from worker

Forward claim to Agent

Timeframes to forward claims

Penalties for late lodgement

22 June 2021 Section reviewed and updated to reflect introduction of provisional payments

2.4.1

2.4.4

Employer pays compensation

Exceptions to employer's liability

2.5.1

2.5.2

Worker notifies Agent of a claim

Claims lodged direct

2.5.3.2 Check details before registering

2.5.4

2.5.4.2

2.5.4.3

2.5.4.4

2.5.4.5

2.5.4.7

Claim service and lodgement dates

Employer received date

Worker served date

Employer forwarded to Agent date

Agent received from employer date

Changing service & lodgement dates

2.5.5

2.5.5.1

Claim registration details

Claim type definitions

2.5.6.1 Volunteers & others

2.6.1

2.6.1.1

2.6.1.4

Determine liability

Time limits to determine liability

Further enquiries to make a liability decision

4 Medical and like services 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments
4.1
4.1.1
Costs of services
Costs WorkSafe pays
4.2.1
4.2.2
4.2.4
Information for workers
Information for employers
Provider payment for services
4.3.1
4.3.2
4.3.3
Seek prior approval
Receive account or receipt
Determine what is reasonable & necessary
4.4 Terminate medical & like services
4.5.2 Aids and appliances
4.5.25 Medical practitioner services
4.5.29 Occupational therapy
4.5.32 Outreach services
4.5.34 Pharmacy
4.5.37 Private hospitals
4.5.39 Psychology
4.5.40 Post-traumatic stress disorder (PTSD) treatment
4.5.42 Remedial massage
4.5.46 Social work and Accredited Mental Health Social Work
4.5.50 Travel expenses
5.5.7 Worker choice of OR provider 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments
5.5.5 OR services on pending or rejected claims
5.3.5 Employer obligations - penalty units
6.5 Provisional payments for a mental injury 22 June 2021 New section added to reflect introduction of provisional payments
7 Dispute resolution 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments
7.1.3 Provisional payments for a mental injury 22 June 2021 New section added to reflect introduction of provisional payments and subsequent sections re-numbered
7.3 Conciliation 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments
7.3.3 Notification of conciliation
7.3.4 Documentation required for conciliation
7.3.6 Disputes about provisional payments 22 June 2021 New section added to reflect introduction of provisional payments
7.5.3 Reviewable decisions 22 June 2021 Section reviewed and updated to reflect introduction of provisional payments
7.3 Conciliation 26 May 2021 Section reviewed and updated
3.1.1.5 Non-pecuniary benefits can be included in ordinary earnings 14 May 2021   Sections reviewed and updated
3.1.1.4 Base rate of pay
3.1.6 Non-pecuniary benefits & amounts in lieu of salary
4.5.50 Travel expenses 13 May 2021 Section reviewed and updated
2.7.2.4 Advise worker of appointment 21 April 2021 Section reviewed and updated
2.7.2.4 Advise worker of appointment 7 April 2021 Section reviewed and updated
3.4.4.1 Superannuation process 31 March 2021 Updated policy for time frame of super payments once relevant details received
3.7.1.4 Indexation table - pre-injury average weekly earnings 9 March 2021 Updated figures affected by AWE indexation
4.5.11.1 Elective spinal surgery 19 February 2021 Section reviewed and updated
3.3 Entitlement periods & step downs Section reviewed and updated
7.6 Medical Panel 18 February 2021 Section reviewed and videoconferencing position clarified
3.4.4.1 Superannuation process 4 February 2021 Interest section reviewed and updated
3.4.5 Direct payees 25 January 2021 Section reviewed and updated
4.5.32 Outreach services 8 January 2021 Section reviewed and updated