4.5.12.1 Types of requests for equipment & related services

Where requested items can be provided by contracted equipment suppliers

• WorkSafe Contracted Supplier Equipment List
  The list includes: equipment supply (purchase), continence equipment and urology products, equipment hire, equipment trials, equipment repairs and maintenance, equipment retrieval (only for high cost equipment), installation, transport.
• can be ordered by Agent directly - see: Processing requests from contracted equipment suppliers

Where requested items are small stock (less than $200)

See: Small stock items under $200

Where equipment requested is to be hired

• for >4 weeks it is recommended to purchase the equipment if its total cost is less than $200
• if total cost is >$200, consider contacting equipment supplier to discuss cost/benefit over purchase vs hire

Where requested items are not on the contracted supplier equipment list

Agent Process

Follow these steps when requested items are not on the Contracted Supplier Equipment List.

Step	Agent action
Review request	THP should be contacted to determine whether the non-listed item is clinically justified if THP provides justification, refer the request to the Equipment team the Equipment team will then review whether the item can be substituted with an item available on the Equipment List.
Item may be substituted	If item may be substituted with a listed item: the Equipment team will notify the Agent of a substitute item on the Contracted Supplier Equipment List the Agent may then approve the substitute or contact the THP to discuss the Agent then forwards an EOF through to the contracted supplier. See: Complete equipment order form
Item cannot be substituted	If the item cannot be substituted the Health Funding & Analysis team will place an order item via a non-contracted supplier.
Hospital direct order form is received	Where hospital direct order form is received refer to Hospital direct orders.

Items not provided by contracted equipment suppliers or the Equipment team

• car modifications
• major home modifications (other than ramps and portable ramps that are part of a minor home modification)
• prosthetics and orthotics
• small stock items provided by a treating medical practitioner, physiotherapist Registered physiotherapist means a person registered under the Health Practitioner Regulation National Law to practise in the physiotherapy profession (other than as a student)., chiropractor, osteopath or occupational therapist after in-rooms treatment (note: there is a small stock list of contracted providers)
• regular services associated with personal safety equipment after the first three months of installation (will be monitored by the Equipment brokerage team for the first three months)

For these items the provider must be WorkSafe registered and approved and standard Agent approval processes to be followed.

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