ABI
ABN
Australian Business Number
ACCS
Actual bias
Actual bias is where a Medical Advisor actually has a closed mind which prevents the Medical Advisor from objectively considering a matter.
ADL
Activities of Daily Living
agent estimate
AMA Guides
ambulance service
APHA
Australian Private Hospital Association
Apprehended bias
Apprehended bias is where a fair-minded person might reasonably believe the Medical Advisor might not have made their decision impartially.
apprentice
ARED
Agent Received from Employer Date
ARMS
Automated Report Management System
ARTG
The Australian Register of Therapeutic Goods (ARTG) was established under the Therapeutic Goods Act 1989. The ARTG is a computer database of therapeutic goods. Therapeutic goods are divided broadly into two classes - medicines and medical devices. Unless exempt, therapeutic goods must be entered as either 'registered' goods or 'listed' goods before they may be supplied in, or exported from Australia. Listed goods are assessed for compliance with standards relating to quality, safety and manufacture. Registered goods which include prescription medications are evaluated for quality, safety and effectiveness.
Assessment Centre
WorkSafe's Enforcement Group's Assessment Centre
ATO
Australian Tax Office
AWE
Average Weekly Earnings
BAC
Blood Alcohol Concentration
base rate of pay
booking service provider
BPM
Building Project Manager
case manager
CCP
Coordinated Care Program
CCU
Coronary Care Unit
Certificate of Capacity
child
chiropractor
circumstance report
claimant
claims officer
Personnel responsible for processing claims in the CP segment.
closed claims
Weekly compensation payments cannot be paid on closed claims.
CLP
Common Law potential
CMAP
Case Management Action Plan. The objective of the CMAP is to provide a planning process for the MDT to ensure appropriate and consistent treatment and services are provided to the worker to achieve a sustainable return to work.
COC
Charge Out Centre
collection statement
WorkSafe's Worker's Claim Form contains a page explaining the privacy policy in relation to the management of a claim. This text is titled 'Collection of personal and health information to manage your claim'.
compliance code
complying superannuation fund
This means that the fund has elected to be regulated, has complied with the Superannuation Industry (Supervision) Act (Cth) 1993 and has not received a notice of non-compliance.
conciliation conference
CP
CPI
Consumer Price Index
CSA
Child Support Agency
CTP
Compulsory third party insurance
current agent
The agent with responsibility for managing an employer’s policy and claims at a given point in time. In relation to employer transfers, this is the agent that the employer will be transferring from.
current weekly earnings
current work capacity
CWC
current work capacity
CWD
Cease Work Date
CWE
current weekly earnings
deductible amount
DEECD
Department of Education and Early Childhood Development
deliberative processes
The expression ‘deliberative processes’ has a wide meaning. It includes any of the processes of deliberation or consideration involved in the functions of an agent or WorkSafe.
dentist
Dependant
dependent child
DHA
Department of Health and Ageing
DHHS
Department of Health and Human Services
direct lodgement
Directly caused by the driving
Means there is a direct or close relationship of cause and effect, even if not the sole cause. There does not have to be collision or direct contact with the vehicle to cause injury. However, an injured claimant must have sufficient connection between the injury, the incident and the driving to prove that the driving directly caused the injury and the incident.
disease
dispute
domestic partner
DSA
Disability Services Act 1986
Dual insurance (arising out of the use of)
Exists where two policies provide indemnity at common law, for the one risk. For example: where the employer has failed to provide a safe system of work and was negligent as the owner of a vehicle.
early notification
earnings enhancement
ECMM
Early Claims Management Model
EFAD
Employer Forward to Agent Date
EIM
WorkSafe’s External Investigation Management Unit
eligibility officer
employer
employment obligation period
enhancement period
EO
EOI
Expression of Interest
EOI Pack
An Expression of Interest Pack sent to workers who may be eligible for a settlement.
ERD
Employer Received Date
ESP
Equipment Services Program
Exclusion criteria
Exclusion criteria determine whether the worker is eligible for participation in MDA.
family member
first entitlement period
First step down
First reduction in weekly payments occurs at 13 weeks
FOI Act
full-time
full time
Garnishee
The holding back of a part of compensation from a worker who is indebted to the Commonwealth.
Garnishee Notice
A Garnishee Notice is issued to the WorkSafe/Agent where a worker has a debt to the Commonwealth (other than a debt arising directly from the worker’s compensation payments) and advises the amount of money to be remitted to Centrelink on behalf of a worker.
genuine dispute
A genuine dispute is one in which the parties cannot reach an agreement but the conciliation officer considers the dispute is genuine.
grandfather provisions
Claims lodged before 12 November 1997 are treated according to the grandfather provision if the worker was entitled to weekly payments on 12 November 1997.
GST
Goods and Services Tax
GST-free supply
Any good or service where the GST is not applicable. For example basic food, most health services, education and water. See Division 38 of the GST Act for a complete list.
heart attack
HIC
Health Insurance Commission
high risk
HLA
Hearing Loss Assessment
hospital
hospital service
host
HR Act
Health Records Act
IB
Impairment Benefits
IBR
Impairment Benefit Rating
IBS
ICRP
Intensive Case Review Program
ICU
Intensive Care Unit
IIA
Independent Impairment Assessment
IMA
IME
independent medical examiner
impairment benefit specialist
incapacity
incorporated company
industrial award
industrial deafness
injury
injury management advisor
Input Tax Credit
inspector
insurance policy
interest at the prescribed rate
IPT
ITC
ITCE
labour hire employer
LEAP
legal practitioner
LPP
Legal professional privilege
LTM
Long-term Management Segment
MAB
Motor Accidents Board. A precursor of the TAC.
material defect
MBS
Medicare Benefits Schedule
MCRD
Medical Certificate Received Date
MDA
Multidisciplinary Assessment
MDM
Multidisciplinary Management segment. Claims assessed as high risk are allocated to the MDM segment for active management.
MDT
Multidisciplinary Team
medical certificate
Medical Panel
medical practitioner
medical question
medical service
member of a family
MEO
Medical expenses only
motor vehicle
multiple unjustifiable
MVA
Motor vehicle accident
NAATI
National Accreditation Authority for Translators and Interpreters.
NCWC
NE
A worker's notional earnings (NE) is the greater one of either: - the CWE of the worker or self employed person (if the person has a CWC and is working) or - the weekly earnings that the agent determines that the worker could earn from time to time (including but not limited to any CWE) in employment and is capable of performing despite the injury, whether the work is the pre-injury job or suitable employment.
NES
new employer services
no current work capacity
Nominated practitioners
When their patient is referred to MDS, the GP agrees to be the nominated treating medical practitioner for this patient (with agreement from the patient) to minimise the chance of multiple treating doctor involvement.
non-pecuniary benefit
NPB
non-pecuniary benefit
nurse
nursing service
NWO
New Work Opportunities program
occupational rehabilitation service
occupational therapy
OES
Original Employer Services
OHS
Occupational Health and Safety
OM
Originating motion
optometrist
OR
Occupational Rehabilitation
OR service
ordinary earnings
ordinary hours
orphan child
osteopath
OT
OTs
Panel firm
WorkSafe approved legal representatives
Panel solicitor
WorkSafe approved legal representatives
parent
partially dependent partner
partner
PAYE
Pay As You Earn
PBS
PDP Act
Privacy & Data Protection Act 2014
pecuniary loss
A loss of earning capacity
penalty interest
personal and household service
physiotherapist
PI
Private Investigator
PIAWE
podiatrist
port
PPL
Paid Parental Leave
PRC
Potential recovery claim
pre-injury average weekly earnings
pre-injury employment
preceding policy period
Preliminary Notice
A preliminary notice is issued by Centrelink indicating that they have an interest in the worker referred to in the notice and may wish to recover an amount equal to all or part of the amount payable. This notice places an obligation on WorkSafe/Agent to notify Centrelink prior to releasing any weekly payments to the worker. WorkSafe/Agent is to advise Centrelink within seven calendar days of accepting liability for weekly compensation or receiving the notice if liability has been already been accepted, whichever is the later.
prescribed interest rate
previous position earnings
The ordinary earnings the worker would now be earning in the same position had no injury occurred.
professional service
psychologist
PTA
Post Traumatic Amnesia is the gradual process of a person coming out of a coma and can last for hours, days or weeks. The length of PTA is often used as a guide to severity of brain injury with the longer the PTA the more severe the brain injury.
RANZCR
Royal Australian and New Zealand College of Radiologists
RAS
Risk Assessment System
reallocation request
Proposal to move a claim from one claims management segment to another.
reasonable cost
Recovery Notice
A Recovery Notice is issued by Centrelink to WorkSafe/Agent once Centrelink have determined the amount recoverable. The recovery notice specifies the amount that Centrelink is seeking to recover and the period that the recoverable amount relates to. A recovery notice legally prohibits WorkSafe/Agent from making any payments to the worker unless they have paid to the Commonwealth the amount specified in the notice.
relevant period
remuneration
retirement age
Risk
The probability of the worker not returning to work is known as the risk or risk factor. For example: if a worker is likely to return to work, the claim is categorised as low risk.
RTW
Return to Work
RTW Planning
sailor
SCF
Schedule 3 items
Pharmacist only medicine. Must be supplied by a pharmacist in a pharmacy but should be available without a prescription. The pharmacist is required to counsel the purchaser on the medication’s suitability and usage.
Schedule 8 medication
SCI
Spinal cord injury
SCIS
Spinal Community Integration Service
second entitlement period
self-insurer
serious injury
Serious injury (Common Law)
A serious injury entitles a worker to compensation under the Act, and if assessed according to the methods in the American Medical Association’s Guide to the Evaluation of Permanent Impairment (4th Edition), provides a level of impairment of 30% or more.
Serious injury (grandfather provisions)
A serious injury entitles a worker to compensation under the Act, and if assessed according to the methods in the American Medical Association’s Guide to the Evaluation of Permanent Impairment (2nd Edition), provides a level of impairment of 30% or more.
settlement
A lump sum payment that replaces an injured worker's right to ongoing weekly compensation.
severe injury
shift allowance
ship
significant contributing factor
SLM
Senior Legal Manager
SPIN
Superannuation Product Identification Number – a unique code that identifies the marketing name of the superannuation product and is the level at which a superannuation funds bank account is held.
spouse
stakeholder contact
Contact involves the agent initiating and continuing regular contact with the worker. Employer and the worker’s treating health practitioner. This develops a relationship between the parties, allowing the collective gathering of information and the relay of strategies and goals
State average weekly earnings
stroke
suitable duties
If during the period in which an employer has an obligation to provide employment to an injured worker, the worker has a demonstrated current work capacity, the employer is required to provide the worker suitable employment (suitable duties). Refer to definition of suitable employment also.
suitable employment
supported accommodation
TAC
Transport Accident Commission
TAC Act
Transport Accident Act 1986
taxable supply
The term is widely defined to include most supplies including goods and or services provided by a supplier
technical manager
TGA
Therapeutic Goods Administration. To assist in determining the reasonable cost of medicines, WorkSafe relies on the standards set down by the TGA who administers the Therapeutic Goods Act 1989. Drugs cannot be sold in Australia unless the TGA either ‘registers’ or ‘lists’ the product for marketing. Products are included in the Australian Register of Therapeutic Goods (ARTG) as either listed or registered goods. Listed goods are assessed for compliance with standards relating to quality, safety, and manufacture. Registered goods, which include prescription medicines, are evaluated for quality, safety and efficacy.
THP
TPI
Total and permanent incapacity (WorkCare claims)
transport accident
treating health practitioner
TRP
Total Remuneration Package
twice the State average weekly earnings
Unallocated claims
Registered claims that have not been allocated to a segment.
Unscheduled or Schedule 2 items
Pharmacy medicine. Medications may require the advice of a pharmacist or assistant.
Valid Tax Invoice
A tax invoice is a document generally issued by the supplier/service provider. You need a Valid Tax Invoice to claim an Input Tax Credit.
VCAT
Victorian Civil Administrative Tribunal
VPCS
Victorian Premium Collection System
VRS
Vocational Rehabilitation Services
WFD
Worker Forwarded Date
WIC
WorkCover Industry Classification
WIRC Act
Workplace Injury Rehabilitation & Compensation Act 2013
WISE
The WorkSafe Incentive Scheme for Employers (WISE) aims to secure full or part-time, durable work for workers who cannot RTW with their injury employer by placing them with a new employer. The new employer is paid a wage subsidy for taking on the worker.
withholding tax
Withholding tax is applicable where the provider does not have an ABN.
work-related
An injury/disease is work related if it arose out of or in the course of employment and the scope of employment.
worker
Worker Interview
A worker who has an incapacity for work, must as required by the agent, participate in an interview with the representative of the agent for the purpose of enhancing the worker's opportunities to RTW.
workplace
WPI
WSD
Worker Served Date
WSS
Workplace Support Services